Susan Ritz Receives Care Management Certification from the National Academy of Certified Care Managers

Susan Ritz is no stranger to the complexities and nuances of geriatric care management. A registered and licensed occupational therapist, she has provided administrative support for Deborah Fins Associates since 2000 and has served as a care manager associate for the past six years.

Beginning this summer, Susan will be spending more time working directly with elders and their families, having earned her care management certification in June.

“Connecting with people, doing direct care is what I really love,” she says. “Having been the daughter of someone who needed a geriatric care manager, I know what it’s like to be in that role, too.”

A graduate of Boston University’s Sargent College of Health and Rehabilitation Sciences, Susan says her training in observational skills “comes in handy” when she conducts a home visit to do a functional assessment. She also enjoys the many aspects of geriatric care management, from accurately communicating medical details to family members, to just sitting and visiting with a client.

“Susan is a fierce client advocate,” says Debbie. “She’s a tremendous asset to my practice, a thorough and thoughtful professional who provides detailed analysis of client needs and caring follow-through with elders and family. I’m delighted that she has passed the rigorous certification process to become a geriatric care manager.”

For Susan, the benefits of months of studying and taking the four-hour exam are well worth the time invested. “Helping to make someone’s life a little better, that’s the best part of this work,” she says.

Drawing on more than 30 years of professional experience in geriatric care management, DFA offers comprehensive assessments and planning, guidance in selecting appropriate care, help identifying resources for financial support and professional consulting. Please contact us to set up a complimentary initial telephone consultation.

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